About this role
Manager, Platform Delivery and Support at Aia. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: configuring platform, designing dashboards, driving improvements Requirements: ServiceNow platform ownership for IT Operations with ITIL process design experience; 8+ years in ServiceNow/ITSM roles; ServiceNow and ITIL certifications preferred; strong communication and leadership. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Common Service Data Model (CSDM) Certifications: servicenow administrator, servicenow developer, servicenow discovery, servicenow cmdb, servicenow implementor, servicenow architect, itsm, itil, project management Commitment: Full Time Workplace: Onsite Languages: English