About this role
Manager, Technical Support (Sydney/Melbourne) at Cohesity. Location: Australia. Role: supervising operations, handling escalations, creating metrics Requirements: Lead and supervise technical support teams, handle escalations, create performance metrics, coach staff; minimum ~8 years related experience (or equivalent), bachelor’s/master’s/PhD pathways acceptable, strong leadership and product knowledge. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English