About this role
Principal Managed Services Consultant at Sprinklr. Location: Seoul, Seoul, Korea. Role: leading delivery, driving automation, managing escalations Requirements: 10+ years in enterprise SaaS managed services/customer success/support; experience leading global cross-functional teams, managing high-value enterprise accounts and escalations; strong executive communication and data-driven operational excellence. Category: Project and Program Management Seniority: Senior Level Tools: Jira, ServiceNow, CRM platforms Commitment: Full Time Workplace: Onsite Languages: English, Korean