About this role
Senior Project Manager - SaaS Implementation at Sprinklr. Location: Tokyo, Tokyo, Japan. Role: leading delivery, managing governance, engaging stakeholders Requirements: 8+ years managing enterprise SaaS/CCaaS/contact center or digital transformation implementations; strong executive stakeholder management, governance, financial/project hygiene, and SDLC familiarity; ability to lead multi-workstream global deliveries. Category: Project and Program Management Seniority: Senior Level Tools: CCaaS, Unified-CXM, CRM, APIs, VoIP, ACD/IVR, dialers, workforce management, SDLC Certifications: pmp, scrum, prince2, safe, itil Commitment: Full Time Workplace: Onsite Languages: English