About this role
Customer Service Manager, Airport Workforce Management - DFW at American Airlines. Location: Dallas, Texas, United States. Role: leading teams, coaching staff, allocating resources Requirements: High school diploma/GED, supervisory experience (2 years preferred), airport customer service familiarity, strong communication and critical thinking, ability to manage staffing and multiple software, USPS and FAA clearances, valid driver's license. Category: Customer Service Seniority: Mid Level Tools: GS Realtime, Prime, GETNG, SABRE, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook Certifications: usps clearance, sida access Commitment: Full Time Workplace: Onsite Languages: English