About this role
Service Desk Analyst at Boltonclarke. Location: Melbourne, Victoria, Australia. Role: resolving incidents, documenting solutions, configuring technologies Requirements: Bachelor's degree required (IT/Computer Science preferred), minimal service desk experience preferred, ITIL certification preferred, proficiency in Microsoft Office and Microsoft SQL, strong troubleshooting, incident management and communication skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Microsoft SQL, Web Based Technologies Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English