About this role
Manager II, Delivery Excellence at Concentrix. Location: Copenhagen or Solna or Gothenburg or Tartu or Stockholm or Tallinn or Fredrikstad or Riga or Kalmar or Helsingborg or Norrköping or Helsinki or Umeå or Daugavpils or Estonia or Latvia or Sweden or Finland or Norway. Role: overseeing governance, driving performance, leading recovery Requirements: Substantial CX or large-scale service operations experience; familiarity with Six Sigma, COPC, or Lean; assessment and continuous improvement experience; professional English; people management experience. Category: Project and Program Management Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English