About this role
Call Center Scheduler at AAA Washington. Location: Bellevue, Washington, United States. Role: updating schedules, processing timecards, supporting agents Requirements: High school diploma/GED, 1+ years scheduling experience in a complex or 24/7 call center, proficiency with Microsoft Office/Excel, attention to detail, and ability to manage real-time schedule changes; Genesys Cloud/WFM experience preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Microsoft Excel, Genesys Cloud Commitment: Full Time Workplace: Hybrid Languages: English