About this role
Help Desk Technician at MOPOP (Museum of Pop Culture). Location: Seattle, Washington, United States. Role: Provide support, Troubleshoot devices, Manage tickets Requirements: Provide Tier 1 IT support, troubleshoot hardware/software, manage tickets, support Microsoft 365, onboarding/offboarding, AV support, and customer-service focused staff assistance. Category: Information Technology Seniority: Mid Level Tools: Windows, Microsoft 365, Azure Active Directory, Ticketing Systems, Remote Support Tools, AV Technology Commitment: Full Time Workplace: Onsite Languages: English