About this role
Head of Customer Service at Scottish Government OGD Recruitment. Location: Glasgow, Scotland, United Kingdom. Role: leading service, improving processes, leading telephony Requirements: Senior leadership role requiring operational leadership, data and insight practitioner-level skills, experience delivering process improvement and resolving operational issues, ability to lead and develop a large customer service team, and successful completion of BPSS security checks. Category: Customer Service Seniority: Senior Level Certifications: bpss Commitment: Full Time Workplace: Hybrid Languages: English