About this role
Inside Sales Representative - JUNIORAre you a cycling enthusiast who knows the product range inside out, speaks fluent English, and thrives on helping people and solving problems? We’re looking for a proactive, customer-focused specialist to support our retailers and dealers.
We offer a junior position of Market Service Representative (Inside Sales) in our office located in Jesenice.
Are you interested in being a member of our team? Jump on and let us know.
WHAT YOU NEED TO WIN:
• Excellent customer service skills
• Strong communication and interpersonal skills
• Proficiency in MS Office, Excel
• English – fluent
• Czech - fluent
• Driving licence
• Recent graduates are welcome
HOW YOU’LL MAKE A DIFFERENCE
• Be the main contact for retailers and dealers via phone, email, and messaging platforms
• Answer questions about products, availability, pricing, and order status
• Support technical and service related topics and resolve complex or escalated cases
• Manage the full order lifecycle from order entry to delivery and after sales support
• Monitor stock, backorders and deliveries and communicate updates
• Collaborate closely with other departments, e.g. Sales, Logistics, Finance, Market Developers, and Rider Care
• Work with systems like Oracle, Salesforce, B2B/B2C portals, Teams, and Confluence
WAYS TO STAND OUT FROM THE CROWD
• Passion for cycling and the Specialized brand
BENEFITS
• Friendly work environment
• Lease bike
• Cycling gear
• In-house gym