About this role
At Gentle Dental, we value our teammate's smile as much as our patient's smile.
We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.
We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.
Our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! This is a Full-Time opportunity.
Benefits:
• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2,500 depending on role)
Schedule:
This is a full-time opportunity
Pay Information:
$21.00 - $23.00 per hour/DOE
Locations:
Gentle Dental Northgate 11 Rossanley Drive Medford, OR 97501, USA
Gentle Dental Ashland 1661 Siskiyou Blv
Suite
Ashland, OR 97520, USA
Gentle Dental Medford Children 501 Medford Center Suite A501 Medford, OR 97504, USA
Gentle Dental Grants Pass 1519 NE F Street Grants Pass, OR 97526, USA
Qualifications:
• A minimum of 1+ years of front office experience in a medical environment
• 1 year of experience in Ortho
• Computer literate a must (QSI experience is a plus)
• Previous experience presenting Treatment Plans and going over the costs of services preferred.
• Bilingual is a plus.
Duties & Responsibilities:
• Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
• Monitor each patient's progress to ensure completion of dental treatment plan and report patient status to attending doctor as well as enter and track patient treatment plans in computer system.
• Be knowledgeable in various insurance plans, manuals, exclusions and limitations.
• Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.