About this role
The duties and responsibilities for the Breakfast Attendant include, but are not limited to the following:
• Provide personalized service to all guests.
• Responsible for setting up and maintaining the breakfast buffet as required by brand standards.
• Prepare foods such as fresh fruit, breads, pastries, batters and coffee, Stock coffee, juice and milk.
• Set up serving dishes/trays, utensils, cups and other paper products.
• Set out/arranging cold food, such as pastries, cereals, etc.
• Prepare and set up hot food items.
• Restock items consistently throughout the breakfast hours and for the next day.
• Maintain the breakfast area in a clean condition during the hours of operation.
• Clear and sanitize tables and chairs as they are vacated.
• Clean buffet counter and emptying trash as needed.
• Complete the required cleaning daily, based from the cleaning frequency chart.
• Serve as a pleasant, hospitable host, greet guests and provide assistance.
• Be sure that established service procedures are always followed. Thank the guest and invite them to return.
• Communicate complaints to the General Manager or shift supervisor, for immediate service recovery support.
• Responsible to check inventory levels of all food, beverages and supply items on the buffet and replenish them as needed for each day.
• Assist General Manager with ordering or purchasing food supplies.
• Adhere to all health and safety guidelines and standards.