About this role
Head of L3 Technical Support Engineer at INFINIDAT. Location: Boston or Massachusetts or Israel. Role: leading teams, resolving escalations, driving improvements Requirements: Proven experience leading global technical teams and managers; strong background in enterprise storage, Linux, networking, escalation management, stakeholder communication, and driving process improvements. Category: Engineering Seniority: Senior Level Tools: Linux, InfuzeOS, SAN, NAS, virtualization, containers, scripting, backup technologies Commitment: Full Time Workplace: Remote Languages: English