About this role
The Customer Service Representative is responsible for providing best in class support for IEWC customers. Managing the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions, the CSR works collaboratively with internal partners applying excellent customer service and communication skills, order management capabilities and system knowledge to support given territories and meet the daily needs of the customer. The CSR represents IEWC brand and value proposition and is a “face to the customer” in their daily activities.