About this role
Tier 2 Support Engineer at Voxel. Location: United States. Role: resolving issues, troubleshooting systems, documenting bugs Requirements: 3+ years technical support or systems engineering experience; strong networking (TCP/IP, DNS, DHCP, firewalls) and Linux/IoT troubleshooting; excellent written/verbal communication; comfortable with escalations and on-call rotations. Category: Information Technology Seniority: Mid Level Tools: Linux, TCP/IP, DNS, DHCP, IoT, AWS, Azure, GCP, Zendesk, Jira, ServiceNow Commitment: Full Time Workplace: Remote Languages: English