About this role
Customer Support Engineer Hardware (Mexico, MX) at Lectra. Location: Mexico. Role: diagnosing equipment, troubleshooting CAM, logging calls Requirements: 2+ years troubleshooting/training experience; strong customer-service orientation; experience with electronic/electrical/cutting software and CAM; Microsoft Windows, Word, Excel proficiency; Salesforce Service Cloud; bilingual English/Spanish. Category: Engineering Seniority: Entry Level Tools: Lectra, Gerber, CAM, Microsoft Windows, Microsoft Word, Microsoft Excel, Salesforce Service Cloud Commitment: Full Time Workplace: Onsite Languages: English, Spanish