About this role
Solutions Engineer at Modsquad. Location: Alabama or Oklahoma or Mississippi or Philippines or United Kingdom or Nigeria or Kentucky or Kansas or Louisiana or Tennessee or Jamaica or Utah or Georgia or Texas or Virginia or Idaho or Iowa or Costa Rica or Indiana. Role: leading engagements, building solutions, integrating systems Requirements: 3+ years implementing and administering SaaS platforms in client-facing roles; hands-on experience with CX platforms and workflow automation; working knowledge of APIs and JSON; experience building AI-powered workflows; strong client communication and documentation skills. Category: Engineering Seniority: Mid Level Tools: Zendesk, Zoom CX, Workato, Observe.ai, Zoom Contact Center, Zapier, Make, APIs, JSON Commitment: Full Time Workplace: Remote Languages: English