About this role
Team Lead, Support Engineer (Texas) at Heidi. Location: Austin, Texas, United States. Role: leading team, investigating issues, resolving escalations Requirements: Experience troubleshooting production systems, reading logs/traces, querying data, navigating a codebase, and leading or mentoring engineers; familiarity with Datadog, Linear, and Intercom preferred; bachelor's advantageous. Category: Engineering Seniority: Senior Level Tools: Datadog, Linear, Intercom Commitment: Full Time Workplace: Onsite Languages: English