About this role
Technical Support Engineer at Ideal Image Development Corporation. Location: New York, New York, United States. Role: Provide support, Troubleshoot networks, Document issues Requirements: 2+ years in technical support or customer-facing technical role; strong IP networking; remote troubleshooting; excellent communications; experience with ticketing/CRM systems; US security clearance eligibility. Category: Information Technology Seniority: Mid Level Tools: Salesforce, Jira, Microsoft, CRM Commitment: Full Time Workplace: Onsite Languages: English