About this role
IT Support Engineer at Datatonic. Location: Zagreb, Zagreb, Croatia. Role: triaging issues, onboarding users, managing assets Requirements: 5+ years IT support experience, deep macOS and MDM (Jamf) knowledge, hardware/software/network troubleshooting, user lifecycle and access management, asset lifecycle and AV support, scripting in Python/Bash, English fluency. Category: Information Technology Seniority: Senior Level Tools: macOS, Jamf, Google Workspace, Okta, Slack, Jira, Confluence, 1Password, Salesforce, Island Enterprise Platform, Python, Bash Certifications: acsp, acmt, itil Commitment: Full Time Workplace: Hybrid Languages: English