About this role
Service Desk Engineer - Canberra at ATTURRA OPERATIONS PTY LTD. Location: Belconnen or Canberra or Australia or New Zealand or Singapore or Hong Kong or United States. Role: responding requests, diagnosing incidents, documenting interactions Requirements: Provide Level 1 technical support, troubleshoot hardware/software/network issues, use ticketing systems (ServiceNow), provide on-site support, hold Australian citizenship with active NV1 clearance; vendor certifications and IT degree preferred. Category: Information Technology Seniority: Mid Level Tools: ServiceNow Certifications: nv1 security clearance, microsoft fundamentals, comptia a+, itil foundation Commitment: Full Time Workplace: Onsite Languages: English