About this role
As a Go-Ahead Entry Specialist, you will play a crucial role in supporting the Guest Services Department with entry into Houston Astros Baseball Games. A key aspect of this role involves the Go-Ahead Entry process, which is vital to enhancing the fan experience. This cutting-edge technology paired with Astros-leading MLB adoption, allows for fast, hands-free entry into the ballpark through facial authentication. Ideal candidates will be excellent communicators, quick learners, detail-oriented, and fully committed to the digital ticketing experience. Additionally, applicants must be personable, hardworking, able to work effectively under pressure, and produce accurate results in a fast-paced environment.