About this role
Staff, Technical Account Manager (French Speaker) at Twilio. Location: Spain or Ireland. Role: managing accounts, resolving issues, coordinating escalations Requirements: 8+ years in technical support or customer success engineering, fluent French & English, deep telecom knowledge, enterprise account experience, strong API/REST, networking (TCP/UDP, SSL/TLS) and troubleshooting skills, excellent communication and prioritization. Category: Customer Service Seniority: Senior Level Tools: RESTful, APIs, TCP/UDP, SSL/TLS, WebRTC, Java, Node.js, PHP, C#, Python, JavaScript, React, Redux, Twilio helper libraries Commitment: Full Time Workplace: Remote Languages: French, English