About this role
Remote Support Engineer - MR/CT/VL at Canon Medical Systems USA, Inc.. Location: United States. Role: triaging requests, troubleshooting remotely, escalating issues Requirements: Prior Canon equipment experience; 3+ years combined field and technical support servicing CT/MR/XR/VL/UL; associate degree or equivalent; strong remote troubleshooting, documentation, and communication skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, Microsoft Windows, Oracle Service Request (SR), Canon IQ, KMS Commitment: Full Time Workplace: Remote Languages: English