About this role
Product Support Expert at Sage. Location: Bangalore, Karnataka, India. Role: delivering support, troubleshooting issues, documenting issues Requirements: Provide technical L1 support for a SaaS inventory product via chat, email, and screen-share; troubleshoot and document issues; collaborate with Product and Engineering; SaaS and eCommerce (Shopify/Amazon) experience preferred. Category: Customer Service Seniority: Entry Level Tools: Inventory Planner by Sage, Shopify, Amazon Commitment: Full Time Workplace: Hybrid Languages: English