About this role
Sr. Technical Support Engineer at Forcepoint. Location: Bengaluru or Austin. Role: troubleshooting issues, resolving cases, mentoring engineers Requirements: Experienced in troubleshooting enterprise security products, managing customer cases to SLA, mentoring engineers, documenting solutions, and providing technical recommendations; applicants must have the right to work in the applied location. Category: Information Technology Seniority: Senior Level Tools: Websense Commitment: Full Time Workplace: Remote Languages: English