About this role
Principal Voice Specialist (52287) at OpenText. Location: Waterloo, Ontario, Canada. Role: managing systems, troubleshooting voice, supporting operations Requirements: 8+ years experience in enterprise voice/contact-center environments; bachelor\u0002s degree or equivalent preferred; hands-on Cisco UCM/Unity Connection/WxC and Cisco UCCE (CVP, Finesse, CUIC) experience; SIP/PRI troubleshooting and networking knowledge. Category: Information Technology Seniority: Senior Level Tools: Cisco UCM, Unity Connection, WxC, SIP, Cisco UCCE, CVP, Finesse, CUIC, WxCC, SNMP, Syslog, NTP, OSI model Commitment: Full Time Workplace: Onsite Languages: English