About this role
Technical Support Engineering Manager - SmartPay at Jack Henry. Location: Allen or United States. Role: managing team, handling escalations, mentoring team Requirements: 7+ years technical support experience, prior manager/team lead experience, hands-on with escalations, fintech/payments experience preferred; SQL and Excel proficiency preferred; bachelor's degree desirable. Category: Information Technology Seniority: Senior Level Tools: SmartPay, Microsoft SQL Server, SQL Command Languages, Microsoft Excel Commitment: Full Time Workplace: Remote Languages: English