About this role
Desktop Support Engineer at WNS Global Services. Location: Cape Town, Western Cape, South Africa. Role: maintaining systems, diagnosing faults, configuring voip Requirements: Tertiary IT qualification required, Matric/Grade 12 or equivalent; IT certifications (MCSE/MCITP, ITIL) advantageous. Responsible for 24/7 desktop support, incident management, hardware/telephony repairs, VoIP configuration, and meeting SLAs. Category: Information Technology Seniority: Entry Level Tools: VoIP Certifications: mcse, mcitp, itil Commitment: Full Time Workplace: Onsite Languages: English