About this role
Quality Assurance Lead Consultant at NeuraFlash, Part of Accenture. Location: Massachusetts or United States. Role: leading QA, designing tests, managing defects Requirements: 7+ years QA engineering with 4+ years on Salesforce and/or AWS Connect; led enterprise multi-cloud QA teams; contact center/IVR experience; test design, automation, performance testing, and stakeholder communication skills. Category: Quality Assurance Seniority: Senior Level Tools: Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce, Twilio, Avaya, Cisco, Genesys, Jira, Xray, Azure DevOps, Zephyr Scale, TestRail, qTest, Jenkins, GitHub Actions, GitHub, GitLab, Bitbucket, Postman, REST Assured, SoapUI, Claude, Copilot, ChatGPT, Confluence, Slack, Microsoft Teams, Google Drive, Microsoft SharePoint Commitment: Full Time Workplace: Hybrid Languages: English