About this role
Engineer, Managed Services at IT Solutions Consulting LLC. Location: Raleigh, North Carolina, United States. Role: managing tickets, troubleshooting issues, escalating incidents Requirements: 2+ years network administration and 3 years helpdesk experience preferred; experience with Windows Server, Microsoft 365/Exchange, Active Directory, firewalls/VPNs, monitoring and ticketing tools; able to lift 50 lbs and climb ladders. Category: Information Technology Seniority: Entry Level Tools: Cisco, SonicWall, Palo Alto, Juniper, F5, HP, Aruba, VMware, Hyper-V, NetApp, Kaseya VSA, ConnectWise Automate, LogicMonitor, Nagios, Microsoft 365, Active Directory, Microsoft Exchange, Cisco AnyConnect, Meraki, Fortinet, ConnectWise Manage Certifications: comptia a+, microsoft windows, apple macos, cisco Commitment: Full Time Workplace: Hybrid Languages: English