About this role
Senior Technical Support Specialist at ePS Packaging. Location: Whitefield, Bangalore, India. Role: Lead troubleshooting, Manage installations, Oversee queues Requirements: Senior Technical Support Specialist to lead ERP, cloud, and production support; 5–8 years in technical support/ERP/cloud ops; strong incident management and leadership; AWS/Azure experience; Salesforce and monitoring tools. Category: Engineering Seniority: Senior Level Tools: AWS, Azure, Salesforce, Prometheus, Grafana, CloudWatch, Shell, PowerShell, Python, Ansible, Kubernetes, Lambda, Fargate, ECS Commitment: Full Time Workplace: Onsite Languages: English