About this role
Knowledge Content and Operations Engineer at RealPage, Inc.. Location: Manila or Pasig. Role: monitoring usage, curating content, providing training Requirements: Bachelor's degree and 5+ years in knowledge management or customer support operations; experience developing KM strategies; proficiency with RealPage or similar SaaS, support tools (Salesforce), Microsoft Office, basic scripting (Python/Java/JavaScript) and SQL. Category: Customer Service Seniority: Senior Level Tools: RealPage, Salesforce, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Python, Java, JavaScript, SQL, Postman, Selenium, Cypress, Playwright Certifications: realpage product Commitment: Full Time Workplace: Hybrid Languages: English