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Coordinador de planificación y control en tiempo real (contact center) @ Cabify

Bogotá, Bogotá, D.C., ColombiaOnsiteFull Time
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About this role

Coordinador de planificación y control en tiempo real (contact center) at Cabify. Location: Bogotá, Bogotá, D.C., Colombia. Role: leading strategy, supervising forecasting, coordinating team Requirements: Minimum 2 years WFM/GTR experience in contact centers; degree or in-progress study in engineering/statistics; strong forecasting, scheduling, data analysis, database and automation skills; team leadership and people management experience. Category: Project and Program Management Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: Spanish, English

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