About this role
Technical Relationship Manager, Federal at IGEL Technology. Location: Washington or United States. Role: developing relationships, escalating incidents, driving improvements Requirements: 5+ years supporting enterprise customers in a TRM role, engineering/consulting experience, experience with virtualization (VMware, Citrix, Microsoft RDS), networking (TCP/IP, DHCP, DNS, VLANs, 802.1x, RADIUS), IGEL product management, directory services (LDAP, Active Directory), Windows/Linux troubleshooting; PowerShell/bash/python familiarity. Category: Customer Service Seniority: Senior Level Tools: IGEL, VMware Horizon, Citrix Virtual Apps and Desktops, Microsoft Remote Desktop Services, Active Directory, LDAP, PowerShell, bash, python, Oracle, MSSQL, MySQL Certifications: vcp, cca, ccp, mcse, rhca, top-secret Commitment: Full Time Workplace: Remote Languages: English