About this role
ITSM Support Engineer at TARGAN. Location: Raleigh, North Carolina, United States. Role: providing support, administering Freshservice, maintaining processes Requirements: 3+ years IT support experience, ITIL Foundation certification required, experience with Freshservice and Microsoft 365/Intune, Windows 11 support, strong troubleshooting and customer service skills, bachelor’s degree preferred. Category: Information Technology Seniority: Mid Level Tools: Freshservice, ITSM, ITIL, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Windows 11 Certifications: itil foundation, microsofts, comptia a+, comptia network+, freshservice administrator Commitment: Full Time Workplace: Onsite Languages: English