About this role
Technical Support Engineer II, Triage & Discovery at Alloy. Location: London, England, United Kingdom. Role: triaging tickets, leading discovery, building handoffs Requirements: 1+ years in technical support or customer-facing technical role; comfortable with APIs, logs, basic JavaScript, Zendesk, strong written and verbal communication, and customer discovery/triage skills. Category: Customer Service Seniority: Entry Level Tools: Zendesk, JavaScript, SQL Commitment: Full Time Workplace: Hybrid Languages: English