About this role
Customer Success Specialist at Shell. Location: New Cairo, Cairo Governorate, Egypt. Role: managing orders, resolving disputes, managing contracts Requirements: Bachelor's degree preferred (Engineering) or equivalent experience; 2+ years customer service/operations experience; English proficiency; experience with Microsoft Office and GSAP; data analytics, contract management, and strong customer service ethic. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, GSAP, BCI, EID, OCR, EDI Commitment: Full Time Workplace: Onsite Languages: English