About this role
Associate Deskside Support Engineer at Workhuman. Location: Dublin, County Dublin, Ireland. Role: delivering support, troubleshooting issues, configuring devices Requirements: Provide first- and second-line deskside and remote IT support across Windows and macOS, manage device lifecycle with Intune/Jamf, troubleshoot hardware/software/AV, and follow ITIL processes. Customer-facing communication skills required. Category: Information Technology Seniority: Entry Level Tools: Windows 11, macOS, Microsoft 365, Microsoft Entra ID, Intune, Jamf Pro, Jira Service Management, Microsoft Teams, Microsoft Defender for Endpoint, Dell Latitude, Dell Precision, Apple MacBook, Zoom Rooms, Neat, PowerShell, AV technologies Certifications: microsoft, apple, jamf, comptia Commitment: Full Time Workplace: Hybrid Languages: English