About this role
Desktop Support Engineer - 2nd Line at Sopra Steria. Location: Gloucestershire, United Kingdom. Role: troubleshooting desktop, managing VDI, testing patches Requirements: Experience supporting Windows 10/11 and Windows Server, AD/GPO, PowerShell, VDI (Citrix), MDT/SCCM/MECM, patch management, networking/security concepts, willingness for on-call rota and eDV/DV clearance eligibility. Category: Information Technology Seniority: Mid Level Tools: Citrix XenDesktop, Citrix Virtual Desktop Infrastructure (VDI), Microsoft Deployment Toolkit (MDT), SCCM, Microsoft Endpoint Configuration Manager (MECM), UE-V, Active Directory (AD), Group Policy Object (GPO), PowerShell, Microsoft Exchange, VMware, SIEM, IDPS, VPN Certifications: cca-v, cca-p, itil v4 Commitment: Full Time Workplace: Onsite Languages: English