About this role
Technical Support Engineer at Arris Technologies Inc. Location: Sydney, New South Wales, Australia. Role: providing support, troubleshooting systems, documenting issues Requirements: Bachelor's degree preferred, 2+ years relevant technical support experience, familiarity with HFC/fiber network devices and CRM tools, strong English communication and troubleshooting skills. Category: Information Technology Seniority: Entry Level Tools: CMTS/CCAP, NXT, CorView, ATS, Cable Modems, EMS, NMS, CRM, Call Tracking, Knowledge base Commitment: Full Time Workplace: Onsite Languages: English