About this role
Desktop Operations Engineer at Reolink. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: engaging customers, handling escalations, training agents Requirements: Bachelor's degree, minimum 1 year on-site call center support experience, fluent English, strong communication and service orientation; ability to handle technical escalations, collaborate with R&D, and train call center agents. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English