About this role
Technical Support Specialist - Tier 2 at Orca-AI. Location: Singapore. Role: diagnosing issues, troubleshooting systems, deploying upgrades Requirements: Residency in Singapore required. Minimum 3 years technical support/field-engineering experience, CCNA-level networking knowledge, Linux/CLI proficiency, Salesforce CRM experience, remote diagnostic skills, strong English, and ability to support installations (remote and occasional on-site). Category: Customer Service Seniority: Mid Level Tools: Salesforce, Linux, NMEA 0183, NMEA 2000, CLI Certifications: ccna, nmea 0183, nmea 2000 Commitment: Full Time Workplace: Hybrid Languages: English