About this role
Desktop Support Engineer at Thinkahead. Location: Libertyville, Illinois, United States. Role: supporting users, processing tickets, troubleshooting devices Requirements: 3+ years desktop support experience; proficiency with Microsoft 365, Windows 10, macOS, iOS, Android; experience with ServiceNow or JIRA, Bomgar, Intune, JAMF; strong troubleshooting, ticketing, and communication skills; onsite 5 days/week. Category: Information Technology Seniority: Mid Level Tools: Microsoft 365, Windows 10, macOS, iOS, Android, ServiceNow, JIRA, Bomgar, Intune, JAMF, Webex, Microsoft Teams, TCP/IP, DNS Commitment: Full Time Workplace: Onsite Languages: English