About this role
Customer Care Engineer, Fintech at Optasia. Location: Addis Ababa, Addis Ababa, Ethiopia. Role: providing support, troubleshooting issues, contributing knowledge Requirements: Bachelor's degree (or equivalent), 2+ years customer service/technical support experience, hands-on SQL/Postgres and Linux/bash, ticketing system experience, strong communication and problem-solving, fluent English. Category: Customer Service Seniority: Entry Level Tools: SQL, Postgres, Linux, bash, Python Commitment: Full Time Workplace: Hybrid Languages: English