About this role
IT Support Engineer at Clay. Location: New York City, New York, United States. Role: triaging requests, provisioning accounts, administering SaaS Requirements: 3+ years IT support/helpdesk experience; ITSM configuration experience; SaaS admin (Google Workspace, Slack, Zoom, Notion); macOS and identity/access management; conference room AV and Meraki familiarity; onboarding/offboarding experience; process- and AI-oriented. Category: Information Technology Seniority: Mid Level Tools: ITSM, Serval ITSM, Google Workspace, Slack, Zoom, Notion, Okta, Meraki, macOS Commitment: Full Time Workplace: Hybrid Languages: English