About this role
Senior Backend Platform Developer, Contact Center Systems at Navan. Location: Palo Alto or San Francisco. Role: designing APIs, building services, improving observability Requirements: 5+ years backend engineering experience (Node.js/TypeScript preferred), experience with serverless/AWS Lambda, API design, observability tooling, EM/monitoring, GitHub workflows, and practical use of AI coding assistants. Category: Software Development Seniority: Senior Level Tools: Node.js, TypeScript, AWS Lambda, API Gateway, OpenSearch, CloudWatch, Kibana, Snowflake, GitHub, Terraform, CloudFormation, AWS SAM, Genesys Cloud, Twilio, Five9, NICE, Zoom Contact Center, Avaya, SIP Commitment: Full Time Workplace: Onsite Languages: English