About this role
Tier 2 Systems Engineer - NY at Magna5 MS LLC. Location: New York City, New York, United States. Role: troubleshooting systems, managing tickets, monitoring environments Requirements: 3+ years in technical support/systems administration or MSP; strong Windows Server/desktop, Active Directory, Microsoft 365, networking, RMM/remote support, excellent communication and documentation skills. Category: Information Technology Seniority: Mid Level Tools: Windows 10, Windows 11, Windows Server, Active Directory, DNS, DHCP, Group Policy, Exchange Online, Microsoft Teams, OneDrive, Microsoft 365, RMM, TCP/IP, VPN, Watchguard, Fortinet, Palo Alto, Microsoft Azure, Intune/Endpoint Manager, Veeam, Commvault, Datto, VMware, Hyper-V, EDR Certifications: network+, security+, server+, microsofts, cisco, fortinet, vmware Commitment: Full Time Workplace: Remote Languages: English