About this role
Director, Client Experience Systems Architecture at Wealthsimple. Location: Canada. Role: designing stack, leading teams, integrating systems Requirements: 8+ years in CX systems, technical product management, or AI architecture; deep knowledge of generative AI, RAG, prompt engineering, MCP; ability to design CX platform, APIs, data flows, and evaluation frameworks. Category: Project and Program Management Seniority: Senior Level Tools: RAG, Model Context Protocols (MCP), prompt engineering, LLM, API, CRM, telephony, ticketing Commitment: Full Time Workplace: Remote Languages: English